Engagely Blog Retrieval-Augmented Generation (RAG): A Game-Changer in Customer Experience

Picture two islands—one brimming with untapped knowledge bases, the other buzzing with customers demanding instant support. Between them lies a sea of disconnected data, missed opportunities, and frustrating interactions. Now imagine a sleek, powerful bridge spanning these islands, seamlessly connecting data-driven insights with actionable solutions.  That bridge? It’s Retrieval-Augmented Generation (RAG)—a groundbreaking technology transforming customer […] The post Retrieval-Augmented Generation (RAG): A Game-Changer in Customer Experience  appeared first on Engagely.