Engagely Blog What is Agentic AI and How is it Proving to be the Next Big Breakthrough for Customer Experience

Imagine trying to solve a puzzle with a missing piece. Frustrating, right?  Now imagine that missing piece isn’t just about answering customer queries or managing interactions—it’s about transforming the entire customer experience by streamlining not only front-end processes but also mid and back-end operations.  In a world where customers expect immediate, personalized, and consistent resolutions, […] The post What is Agentic AI and How is it Proving to be the Next Big Breakthrough for Customer Experience  appeared first on Engagely.