Envera Health Blog Maximize the Moments: Little Debbie

When you're unwell and need to seek treatment, small acts of empathy and humanity have a dramatic impact on your overall care experience. At Envera, we understand how these little moments create opportunities to build patient relationships which is why we focus on hiring the right people and giving those people the right training and tools to represent our clients' organizations. We created the "Maximize the Moments" series as a way to highlight these experiences for our Patient Access Coordinators (PACs) and reinforce the importance of a human touch at every point of the patient journey.