FMT Consultants Blog Texting employees? Think twice!

The path of least resistance can cost you dearly. Managers to their employees, employees to employees, they are all texting each other as an internal communication method. Why? As in our personal lives, texting is a quick, effortless way to communicate. It is a path of least resistance due to convenience and widespread adoption – but this path can cost you. How so you say? Read on… Let’s look at a recent headline from The Seattle Times: “Seattle to pay $2.3 million to employees who blew whistle on Durkan’s deleted texts.” The article goes on to say that this is in addition to the already logged $770,000 in payments to other contracted attorneys. This can happen to any city or business! Why did Seattle have to pay ~$3 million dollars…. What is the root cause? I would argue that if these missing texts were from internal communication, it is because […] The post Texting employees? Think twice! appeared first on FMT.