FPA Blog On the Lookout for Problems to Solve - Spotlight on Al Y.

Al Y. is a Senior Strategic Advisor at VC3. What he loves best about his role is finding ways to use technology to solve problems. There's no such thing as a typical day for him-whether he's meeting with clients and internal teams to guide new initiatives, researching new technology, or scanning support tickets and emails for potential issues, Al is always on the lookout for opportunities to improve the IT experience for clients, who are primarily government organizations. Al's approach to working with clients has a lot to do with his more than 20 years as an IT Director for municipalities and state agencies. He understands the business of government. But it was his time as a freelance IT consultant that provided a bridge to the job that he does now. "Being a freelancer gave me a different mindset," said Al. "I look for the business problem to solve. I try to position solutions and answer questions before clients ask them, rather than present them with the latest, greatest product and telling them what it does from a technical standpoint."