Fruition Partners Blog Why Service Management Is No Longer Just About IT

Originally published in Business Computing World.co.uk December 8, 2017 IT Service Management, or ITSM for short, may have IT in its name - but service management is not just about IT. If we take a few steps back, traditionally users have contacted IT departments for one of three reasons; wanting something fixed, wanting another kind ... The post Why Service Management Is No Longer Just About IT appeared first on Fruition Partners.