Genesys: DHA to leverage AI-powered 'Genesys' system in contact centre services
Dubai - The Dubai Health Authority (DHA) has announced the implementation of the advanced Genesys AI-powered speech and text analytics system at ... The post DHA to leverage AI-powered 'Genesys' system in contact centre services appeared first on TahawulTech.com.
Read full article »
Genesys is a California-based SaaS platform that provides solutions such as workforce engagement and experience orchestration for industries including retail and healthcare.
Read more