Genesys announced the Genesys Cloud platform reached nearly $1.9 billion annual recurring revenue (ARR)i during the fourth quarter of the company's fiscal year 2025 (Nov. 1, 2024 - Jan. 31, [...]The post Genesys customers continue to scale cloud and AI capabilities to realise new levels of experience orchestration in FY25 appeared first on CRN - India.
Genesys is a California-based SaaS platform that provides solutions such as workforce engagement and experience orchestration for industries including retail and healthcare.