Get Satisfaction: A Satisfying Deal: Sprinklr Acquires Get Satisfaction

The team at Sprinklr confirmed this week to MMW its acquisition of Get Satisfaction, a San Francisco-based online customer community platform. The addition of Get Satisfaction, we're told, adds community-based customer support to Sprinklr's Experience Cloud and will enable enterprise brands to create, manage, and deliver relevant experiences across almost 25 social channels and brand [...]