Yesterday, I had the pleasure of taking part in the Customer Technical Advisory Board (CTAB) meeting ahead of this year's massive SAP Customer Experience Live event in Barcelona. Let's check out some of the key takeaways. Franklin Covey Highlights Personalization Risks and Rewards During the CTAB, we were first treated to a presentation from Blaine...The post Key Insights from Our Annual Customer Technical Advisory Board appeared first on Gigya.