CRM software has revolutionized the way sales teams and marketing teams communicate with each other as well as clients. The software makes the sales process more objective and data-based, so future investment is based off of statistics and rather than intuition. And according to a recent Gartner report, the software is growing in popularity.The report, titled "Market Trends: CRM Digital Initiatives Focus on Sales, Marketing, Support, and E-Commerce" explores into the latest trend of CRM software. According to the report, CRM software revenues will grow to $80 billion by 2025.
