It's not new news, the pandemic propelled the uptake of telemedicine. Now, with favorable consumer perception and investment in the space, it's reshaped how members expect care access and delivery. Beyond providing increased convenience and accessibility, virtual care, complemented by healthcare navigation, is evolving into a powerful tool for elevating health literacy. What is Health [...]The post Unlocking Better Health: The Care Navigation, Virtual Care, and Health Literacy Connection appeared first on Included Health.