Groove Blog Groove Networks, LLC. Acquires Kroto.one to Reinvent AI-Powered Knowledge Management

For years, businesses have struggled with the same problem: keeping their customer support knowledge base accurate, accessible, and up to date. As AI-powered customer service tools gain traction, a hidden bottleneck has emerged, but a strategic leap in AI-driven customer support aims to solve this issue: AI is only as effective as the knowledge it's [...]The post Groove Networks, LLC. Acquires Kroto.one to Reinvent AI-Powered Knowledge Management appeared first on Groove Blog.