Groove Blog How Support Managers Can Help Their Teams Level Up in the Industry

Are you a support manager who wants to help your team improve their skills? If so, you're in the right place! When most people think of support managers, what comes to mind is daily tasks like tracking the ticket queue, setting customer satisfaction goals, and analyzing feedback. But in reality, as I'm sure you know, [...]The post How Support Managers Can Help Their Teams Level Up in the Industry appeared first on Groove Blog.