Groove Blog The Fundamentals of Support Driven Growth

You're pretty happy with the quality of support your customer service team provides. They reply quickly to customers, get problems resolved ASAP, and offer empathetic support. And yet, you can't help but feel like there's something more they could be doing to leverage support for growth. Rather than just keeping things afloat, you're wondering how [...]The post The Fundamentals of Support Driven Growth appeared first on Groove Blog.