Healthfinch Blog Pitfalls of Long Prescription Renewal Turnaround Times

Prescription renewal turnaround is the measurement of time between when a prescription renewal request is received by a clinic and when it is returned to the pharmacy to be filled. The industry average for prescription renewal turnaround is 24-48 hours, although it’s not uncommon for this to reach upwards of 72 hours at times. At healthfinch, our goal is to help our customers reduce turnaround to less than 24 hours on a regular basis. We have some customers who have achieved a 12-hour turnaround or less! Why is it so important to look at the turnaround time and reduce it to under 24 hours? Here’s how lengthy turnaround times can negatively impact the health system, patients, and staff, as well as what you can do to improve it.