Helpshift Blog Conversational AI for Customer Service: A Complete Guide

: Hey, where's my package? - Instant answers, no hold music. : Can you trade me that rare sword? - Non-Playable Character (NPC) responds like a pro : What's 2+2? - Okay, sometimes it's the little things. This is how everything began...From simple Q&As to handling complex queries, text-based conversational AI has redefined how we [...]