The Richmond Department of Emergency Communications, Preparedness, and Response (DECPR) in Virginia is one of the busiest emergency communications centers in the state - answering more than 450,000 calls for service every year. The PSAP for Richmond's E-911 telephone system provides call-taking and dispatching for a citywide network of departments/entities, including the Richmond Police Department, [...]The post New case study: A unified approach to public safety response in Virginia appeared first on Hexagon Safety, Infrastructure & Geospatial blog.