Following on from the ongoing situation and impact as a result of the coronavirus (COVID-19) pandemic, we would like to provide you with further guidance on our approach at HolidayTaxis. Due to the closure of many borders in countries around the world, the unpredictability of the immediate future and the recent advice from the EU and FCO we will be cancelling all bookings and issuing automatic refunds for those travelling up to and including 16th April and declaring a global Force Majeure Event. Refunds will be in your account within 10 working days of receipt of your individual cancellation email. This date will remain under constant review and we will continue to update you as the situation evolves. As one of our valued customers, I would like to assure you of our commitment to customer service. We are making all efforts to mitigate the effects of this unprecedented event and will continue to work closely with our supply partners to ensure that we are ready to look after you when you next travel with HolidayTaxis. For any new bookings required in the next 24 hours please call us or use the chat facility on our websites. For all other booking requests please email use admin@holidaytaxis.com. We recognise that this is an extremely challenging time, and we would like to thank all of our customers for their understanding and patience. We look forward to you travelling with us again and wish you all the best during this difficult time. Warm Regards, The HolidayTaxis Team
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