HubSpot: Big CX News from Salesforce, HubSpot, Twilio & Shopify
It's been another busy week in the world of customer experience, with Salesforce announcing a new version of Agentforce, HubSpot launching AI agents, Twilio releasing attention-based routing for contact centers, and a controversial leaked memo from Shopify's CEO. Here are extracts from some of our most popular news stories over the last seven days. Salesforce [...]
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HubSpot is a Massachusetts-based CRM platform that provides solutions such as marketing automation and meeting scheduling for businesses.
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