Building A Winning Organization - A Barber Shop Example Imagine a situation where the owner/CEO of a new business - a year ole barber shop for the airport markets in the US at O'Hare airport, is faced with flat sales and revenue, high employee turnover and high customer attrition rate. The management wants to address these strategic issues and transform the organization into a winning one in two years. There are many things the owner can do; but s/he [...]
