While overseeing annual process review at our firm, I ran into one of our "Reference Check" templates (where we check references from a candidate's past managers/employers). Considering a reference can only afford 10-15 minutes of phone time max, I narrowed our questions to the ones listed below.The idea being, first allow the reference to ease by asking simpler questions, and then get into the meaty stuff. For this purpose, I like open ended questions, versus yes/no questions, that allow the re [...]