Infor: Coast Hotels implements Infor Hospitality platform

Coast Hotels-which owns, manages and franchises properties and is a fully owned subsidiary of APA Hotel Canada-will be implementing implement cloud-based Infor Hospitality applications in an effort to enhance guests satisfaction. "As our organization continues to grow, we knew we needed a solid technology framework and partner to help us be more agile and scale at the right pace," Takamasa Machiura, president and CEO of Coast Hotels said in a statement. "With Infor, we know their team will be committed to helping us streamline operations, maximize profitability, and ultimately deliver great guest experiences. By adopting more cloud-based software and keeping our systems modern, we are better supporting our teams to make more informed business decisions in real-time that will support our expansion plans and allow us to compete globally today and in the future in a very competitive market." Infor HMS is a hotel property management system built in the cloud that is designed to provide hospitality organizations with a reliable hub for operations, tools to create clarity around business data, and the ability to establish a solid foundation to consistently deliver an outstanding guest experience, according to the company. The company added that cloud-based Infor SCS sales and event management automates the entire lifecycle of an organization's events. "The hospitality industry is continuing to adopt modern technology solutions to help optimize operations, deliver a superior guest experience, and meet the challenges of a constantly evolving hospitality space," said Joe Vargas, senior vice president and general manager, Infor Hospitality. "Dozens of global hotel and resort brands leverage Infor's powerful hospitality cloud solutions to unify and refine hotel operations, deliver superior guest experiences and implement intelligent strategies. We are excited to partner with Coast Hotels on their new modernization and expansion path."