IO Blog How Improved Visibility (and Self-Service Support) Transforms the Customer Experience

As the lines between wholesale and retail providers have begun to merge, from a pure space and power play to a services-oriented approach, new differentiators are emerging. As predicted by Gartner in 2013: “the provider will supply racks, deliver power circuits, build cross-connections, undertake cabling and include additional services such as remote hands. All of […] The post How Improved Visibility (and Self-Service Support) Transforms the Customer Experience appeared first on IO.com.