IPscape Blog How Cloud-Based Phone Systems Are Revolutionising Australian Call Centres

1. Introduction The Australian telecommunications landscape is undergoing a significant transformation, with traditional copper-based phone lines such as the traditional Plain Old Telephone Service (POTS) and Public Switched Telephone Network (PSTN) are being phased out in favour of newer, more flexible technologies. For Australian call centres, this change is not just a matter of technological [...]The post How Cloud-Based Phone Systems Are Revolutionising Australian Call Centres appeared first on IPscape.