IRCTC's upcoming voice-based e-ticket booking feature will make the online reserved ticket booking process easier and quicker. According to a report by ET Now, sources have claimed that IRCTC is currently pilot testing the feature on its AI (Artificial Intelligence) platform called 'Ask Disha'. Digital Interaction to Seek Help Anytime or the Ask Disha platform's latest feature, which is currently in its trial phase will enable customers to use voice commands throughout the ticket booking process