ITS Blog ITIL and Managed Service Providers: What You Should Know

As an IT executive, you're likely familiar with ITIL methodology, and you probably know ITIL practices are designed to align IT services with business needs. But do you know how ITIL governs Managed Service Provider (MSP) operations? If you're contemplating an MSP partnership, it's helpful to understand ITIL in the context of MSP functions and... Read more »The post ITIL and Managed Service Providers: What You Should Know appeared first on ITS, LLC.