iuvo Blog What do you need from your IT Service Provider?

One of the most important things in any service relationship is accurate, thoughtful, honest, and timely communication. In the IT world, we work with machines that don’t always cooperate. Sometimes, things can take longer to fix than expected or we realize they aren’timmediatelyfixable and need replacement of hardware.  For your business to succeed, it's important to have an IT service provider that will keep you informed throughout the entire life of an issue until it is resolved.