Haptik Blog Growth and Customer Experience in the Age of AI Agents

AI agents are powering the next big wave of innovation. This game-changing AI puts customers first, equips enterprises with human-like intelligence, and powers smart end-to-end experiences at scale. Customer journeys that were hitherto complex and frustrating are now being reimagined by the proactive, autonomous capabilities of these intelligent agents. For businesses, this translates into highly-engaging customer experiences combined with faster resolutions, efficient operations, and enhanced outcomes.