Jive Blog 4 Reasons to Switch to a Virtual Contact Center

Technology allows more organizations to operate with greater flexibility. Companies have the option to expand their hiring options to a global scale. This ensures that they find the right skills and talent necessary for key positions in the organization, regardless of location. The contact center industry is also beginning to recognize the potential of outsourcing […] The post 4 Reasons to Switch to a Virtual Contact Center appeared first on The Jive Blog.