Jukebox.io Blog 6 Must-Have Technologies for the Modern Business

The digital age is officially here, and if your business is not well connected, then it's time to get plugged in. Every customer has a smartphone, digital media is ubiquitous, and soon everyday household objects will be imbued with the Internet of Things. Gone are the days of coupon cutting, mail advertisements, and bulky and cumbersome entertainment devices like jukeboxes and stereo systems. In this day and age, all businesses really need to stay connected with their customers are smart devices and an active online presence-but keeping up with the times may not be as simple as that sounds. The streamlining of business through digital technology only makes competition that much more fierce. That's why you need to make sure you are a head above the rest when it comes to customer service technology.The following is an itemized checklist of things that successful businesses should have in order to offer customers a truly great experience. Follow this guide, and you are sure to attract loyal patrons that will help your business thrive.ReservationsPhoto credit: Steven ShinglerWaiting for a table can be a major drag, and poor table and seating management can cost you valuable business-converting what could be loyal customers into patrons for your competition. Software applications have existed for years to assist businesses with this, but now (with the rise of smartphone technology) the technology has become essential. Solutions such as Tableist, OpenTable and NoWait connect businesses with customers to make sure that wait times are minimized, and business is run smoothly and efficiently.PaymentPhoto credit: Terry ChayHave you ever been out drinking or dining with a group and been faced with the dilemma of splitting the bill? Or have you ever had to wait excessively long for the check to arrive? These are things that make or break a customer experience. As trivial as they may seem, these details can easily be deciding factors in your customers' overall assessment of your business. Now, apps like Dash, TabbedOut and Cover make it easy for customers to split bills, pay tabs, and most importantly, to locate the businesses that offer these services on their smartphone.Online OrderingPhoto credit: Shinichi HigashiWith a smartphone at the disposal of every customer or potential customer, online ordering is a no-brainer. If your business is not yet enabled with this feature, it's about time that you signed up, because this is essential to a truly convenient customer experience. Online ordering helps your customers seek you out, and manages their interaction with you in the most efficient way possible. Seamless, Grubhub and SnapFinger are terrific solutions for this.Digital SignagePhoto credit: Carol ZerenThe days of bulky, wasteful and outdated signing are quickly coming to an end. In this new, paperless age, digital signage is the way to go in getting the public's attention. Excellent presentation converts passers by into customers, and informs your existing patrons of your services, latest promotions and offers. The Jukebox.io app (a new digital jukebox solution that connects customers with businesses through music) has digital signage features that are sure to make a lasting impression on your customers, as well as keep them grooving to the beat of your establishment.Charging StationsPhoto credit: Michael NewmanThese days, everybody is on the go, and keeping your smartphone or smart device charged is essential-so much so that whether or not your business features charging stations for customers is often a deciding factor in whether or not they will choose your establishment over another. Many bars, cafes and restaurants now have these, and if yours does not, you could be losing customers to nearby businesses that do.MusicPhoto credit: GrayskullduggeryLast, but definitely not least, you need a music solution that caters to your customers' tastes. You may already have a Pandora or Spotify playlist plugged into your loudspeakers, but did you know that playing licensed content (which includes virtually all mainstream and indie music that your customers listen to) requires attaining performance rights first? Otherwise, you can be penalized and stuck with some hefty fees in turn. And as people and media become increasingly interconnected, DRM (Digital Rights Management) efforts are enabling the performance rights organizations that own these music rights to enforce them in an unprecedented fashion.That's why you need Jukebox.io-a completely mobile music solution that lets your customers choose, dedicate and enjoy music at your establishment with minimal equipment or work on your behalf. The Jukebox.io app allows you to easily manage and curate the playlists (making sure that there is no offensive or inappropriate content) while affording your patrons the luxury of customizing the soundtrack to their customer experience!