Press Release: Kitewheel : Kitewheel Issues State of the Retail Industry Report Examining Consumption Trends, New Expectations, and Solutions

BOSTON--(BUSINESS WIRE)--Kitewheel, the leading solution provider for customer journey orchestration and analytics, today released its first annual "State of the Retail Industry" report. The research explores key trends in the retail industry and offers recommendations on how brands can make the most of an evolving retail landscape. Overall, the findings revealed that consumers are ready to shop and spend, but they have new expectations and approaches; now more than ever, digital customer exper