Layer Blog Swiggy Boosts Cancelation Flow Efficiency with Messaging

India's food delivery giant Swiggy moves from call support to Layer-powered messaging, driving cost savings and boosting agent efficiency. Swiggy Sees Unprecedented Growth in 2017 Founded in 2014, Swiggy is India's largest food delivery platform with over 35,000 restaurant partners across 17 cities. Using mobile, the platform provides a hassle-free, fast and reliable delivery experience. [...]The post Swiggy Boosts Cancelation Flow Efficiency with Messaging appeared first on Layer.