Citizen self-service and business process automation to deliver cost savingsLondon, 28 May 2015 - Liberata, the business process innovation company, today announced it has won a contract extension from the London Borough of Hounslow to deliver revenue collection and benefit assessment services. As part of a £9.5million deal, Liberata will oversee the digital transformation of these services, as Hounslow looks to enable greater citizen self-service and automate its existing business processes. This shift towards digital... Source: RealWire