Mandrill: Mailchimp Mandrill Outage Resolved, but Not Before Frustrating Users

Mandrill, a Mailchimp add-on, announced an outage early this week. The company reported that users could send emails, but could not receive emails. Additionally, users experienced errors when using webhooks and scheduled mailings. Many users have expressed their disappointment with the lack of communication on the issue and the pace of correcting the issue.The company eventually provided the following explanation: