In early 2012 I worked on my first sustainability-focused project. This involved helping a large bank understand how they could streamline their printed statements to lessen their paper footprint. Since that time, the world of sustainability has changed dramatically. Over the past several years the topic of sustainability has evolved, broadened and become more of a focus in some cases, a lightning rod in others. The terms have broadened to include eco-friendly, green, low-impact, carbon-neutral, net zero, real zero and others.