Source: McorpCX Blog

McorpCX Blog Retail Customer Experience: Definition, Challenges & Trends

The Complete Retail Customer ExperienceTheretail customer experience has changed dramatically. Customers expect seamless, personalized interactions across physical stores, digital platforms, and customer service channels. We must bridge the gap between online and in-store customer experiences, ensuring that every touchpoint-from browsing products to completing a purchase-is effortless and engaging.

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Est. Annual Revenue
$25-100M
Est. Employees
25-100
Michael Hinshaw's photo - President of McorpCX

President

Michael Hinshaw

CEO Approval Rating

87/100

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