Time to go out and meet a potential new referral source.Time to handwrite a personal thank-you note to a new patient or referral source.Time to call a patient after a procedure or difficult illness to see how they are feeling.Time to get involved with a community organization.Time to personally thank your top referral sources on a regular basis.Time to reach out and apologize when something goes wrong or someone must wait too long.Time to recognize a colleague or staff member who does a great job.