MetaPack Blog 6 Post-Purchase Touchpoints For An Exceptional Customer Journey

The customer journey doesn’t end when your shoppers click “buy now” or “complete order.” In fact, it’s at that point when the most critical part of the journey begins: the post-purchase experience. The post-purchase experience is just as important as the shopping journey itself. Seamless and engaging follow-up communication via email, SMS, and tracking pages […] The post 6 Post-Purchase Touchpoints For An Exceptional Customer Journey appeared first on Metapack.