Mobee Blog What's the Difference Between Mystery Shopping and an Audit?

Mystery shopping and auditing are powerful tools in the retail industry. They help evaluate business performance and customer experience, but they have distinct approaches and objectives. So, it's important for businesses to understand these differences and use them effectively to their advantage. With mystery shopping, individuals called mystery shoppers or secret shoppers act like regular customers. They visit the store, ...Read MoreThe post What's the Difference Between Mystery Shopping and an Audit? appeared first on Mobee App.