Monitis Blog Get to Know Your Online Customers with Real User Monitoring - Your Business Needs It

Real User Monitoring (RUM) is a passive monitoring technology that records all user interaction with a website, server or cloud-based application. Monitoring actual user interaction with a website or an application is important for operators to determine if users are being served quickly and without errors. If this is not the case, they try to determine which part of the business process is failing. Software as a service (SaaS) and application service providers (ASP) use RUM to monitor and manage (read more)