MNTN Blog Customer Journey Mapping: What Is It & How Does It Work?

On average, it takes interactions at eight touchpoints to convert a prospective customer. Closing the deal may take even more, but the bottom line is that the customer journey can get a bit muddy. And that's why you need a customer journey map. Mapping out the customer journey can help visualize the path someone takes [...]The post Customer Journey Mapping: What Is It & How Does It Work? appeared first on MNTN.