IFS-mplsystems, leading provider of contact center and customer engagement CRM technology, announces that Gartner named the company a Visionary in the October 2017 Gartner Magic Quadrant for Contact Center as a Service (CCaaS), Western Europe, for the third consecutive year.(PRWeb 9 November 2017)Read the full story at http://uk.prweb.com/releases/2017/11/prweb14898053.htm