MRA Blog Purchasing Drivers for Accident Claim Solutions

In a recent HFMA Peer Review® Survey of 16 revenue cycle industry leaders, the drivers that determine quality workers' compensation and motor vehicle accident claims solutions boil down to the triple aim of Service, Results, and Quality. To some, service may amount to responsiveness or the burden placed on the internal revenue cycle team. Beyond the collection itself, results were often related to efficiency, standardization, and compliance. And quality universally boiled down to subject matter expertise.