Understanding NPS Scores: The Key to Measuring Customer Satisfaction In the world of business, understanding user satisfaction and loyalty is crucial to long-term success. One of the most effective ways to gauge these factors is by using a metric known as the Net Promoter Score (NPS). But what exactly is NPS, and why is it […]
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NantHealth is a North Carolina-based SaaS platform that offers solutions such as population health management and IT network monitoring for the healthcare industry.