Napier Healthcare: Napier Healthcare and The Health Bank implement clinic management system to enhance customer engagement

Global health management company The Health Bank (THB) and healthcare technology solutions provider Napier Healthcare have announced they will go-live with their Clinic Management System (CMS). The CMS implementation at THB looks to provide greater flexibility to create health packages based on customer's needs, with the ability to collect critical data to enhance customer engagement and experience.Napier Healthcare and THB share a common vision to power excellence at various healthcare touchpoints. It is a vision that enables seamless access to healthcare with specialized doctors in different care settings: at home, clinics, hospitals, rehabilitation and centers. Napier's CMS supports the overall management of patient appointments, registration, queue handling, retrieving and maintaining patient history, detailed EMR (health record) documentation, the provision of comprehensive consultations and drug dispensary services, billing patients and insurers, generating reports for analysis and digitizing patient management and clinical care.In addition, it supports business development and customer engagement via its patient and corporate portals, along with Healthcare Relationship Management (CRM) capabilities including corporate events and a variety of healthcare packages for individuals, families and corporate clients.Speaking about the launch, Tirupathi Karthik, CEO, Napier Healthcare said: "Our Clinic Management System (CMS) empowers medical facilities to expand their business landscape beyond managing their facilities and patient's electronic medical record (EMR), to incorporate the management of insurance and government subsidized patients, as well as contributing to the wellbeing of communities by conducting events and delivering homecare and rehab services."When it came to setting up the partnership, Nael Islam, Regional Group Director for Middle East and North Africa, Enterprise Singapore commented: "During discussions with The Health Bank on their global expansion plans, Enterprise Singapore introduced them to Napier Healthcare whose range of medical management solutions was the right fit for THB," said Islam, adding: "This partnership exemplifies the significance of tapping into complementary strengths and illustrates how Singapore's healthcare companies can be good partners to the Middle East. We are delighted to be part of this."Apart from Clinic Management System, Napier Healthcare provides a range of solutions for Hospital Information Systems (HIS), Intermediate and Long term Care, Homecare, Regulatory Medical System and Remote Patient Management.