Editor’s Note: The Top Customer Centricity Examples article was originally written on July 19th, 2022 and was most recently updated for relevance and clarity on November 22nd, 2023 Customer centricity. Customer obsession. Customer focus.  These are not just boardroom buzzwords but rather essential principles for businesses today – from global enterprises to innovative upstarts. Over […]
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Netomi is a California-based conversational AI platform that provides automated customer engagement solutions for industries including entertainment and travel.