Newgen Blog How AI Agents Are Enhancing Customer Experience in Banking

It's 2 a.m. You're fast asleep and your phone buzzes with a notification: a suspicious transaction on your credit card. Your heart races. Is this a scam? Identity theft? You sit up, mind already spiralling: Do I call the bank now? Is their helpline even 24/7? Will I have to block my card? What about [...]The post How AI Agents Are Enhancing Customer Experience in Banking appeared first on Newgen.