Now Interact Blog Beyond Intelligent Tools: revealing the fuzzy logic behind conventional omni-channel solutions
So many tools claim to give retailers true omni-channel customer service. But few of these tools have the one quality that makes them genuinely 'omni-channel'. Read on to find out more.The post Beyond Intelligent Tools: revealing the fuzzy logic behind conventional omni-channel solutions appeared first on Now Interact.
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Now Interact develop its machine learning platform to optimize the bridge between digital and offline channels.
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