Nu Echo Blog Takeaways from the VUX World Live Google Contact Centre AI with Antony Passemard

Dialogflow CX vs. ES The interview started with a comparison between Dialogflow CX and ES. CX is not just an incremental improvement over ES. It is in fact a complete redesign, with a more powerful and more intuitive dialog model. It also has a clean separation between intents and dialogue that greatly increases intent reusability […] The post Takeaways from the VUX World Live Google Contact Centre AI with Antony Passemard appeared first on AI Virtual Voice Experts with Google Dialogflow CX - CCAI - Nu Echo.